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Swiss Re
Sigma Explorer Support Manager
Sigma Explorer Support Manager at Swiss Re, Bengaluru. Support web portal operations, client onboarding, and KPI measurement. Requires strong communication, English fluency, Bachelor's degree, Microsoft Office 365 skills. Benefits include health/dental/vision insurance, retirement plan, PTO, flexible work.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
December 3, 2025
The Sigma Explorer Support Manager will enable and support Swiss Re Institute in transformational projects and initiatives, and drive greater impact and efficiency in different work processes. The role involves supporting the day-to-day operations of the web portal, client onboarding/offboarding processes, and performance KPI measurements.
Requirements
- Strong communication and stakeholder management skills
- Fluency in English
- Bachelors/Master degree in communications, computer administration or business management
- Highly organized, with an ability to multi-task and work independently
- Flexibility to adapt to changing priorities and collaborate with colleagues across time zones
- A service-oriented and problem-solving mindset
- Previous experience in customer service/client communication
- Strong Microsoft Office 365 skills
- Ability to get accustomed to new tools and systems quickly
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
- Holiday pay
- Flexible work arrangements
- Professional development opportunities
Requirements Summary
Strong communication skills, ability to work independently, flexibility to adapt to changing priorities, and a service-oriented mindset
