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AstraZeneca
Site IT Technical Manager
Join AstraZeneca in Cairo as a Site IT Technical Manager. Lead IT teams, enhance infrastructure, and leverage ServiceNow ITSM skills. 3-5 years required.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 27, 2025
Site IT Technical Manager role is to lead a dynamic team of IT professionals, enhancing IT infrastructure, tools, and services to empower the workforce. The role involves service delivery, expectation management, and issue resolution, as well as managing local infrastructure and engaging with global IT processes.
Requirements
- 3-5 Years of Experience in a Service Manager role
- Proven track record of owning, being accountable and running an IT Service/Platform/Tools in medium-large organization
- Fluent in English written and spoken
- Strong technical understanding across a range of technologies/domains
- Strong working knowledge of ServiceNow ITSM Toolset or similar
- Proven experience managing local vendors, contracts, renewals, RFP activities
Benefits
- Opportunity to work in a dynamic environment that offers countless opportunities to learn and grow
- Chance to make a difference in the lives of patients and ultimately save lives
- Join a purpose-led global organization committed to pushing the boundaries of science
Requirements Summary
3-5 years of experience in a Service Manager role, strong technical understanding, and proven experience managing local vendors
