Site Reliability Engineer (BMC Discovery Admin)

The Configuration Management Inventory BizOps team is looking for a BizOps Engineer who is experienced in Linux and/or Unix System administration. A perfect candidate would also have experience administering the BMC Discovery application. In this role you will maintain the current BMC Discovery infrastructure which is dominantly Linux based. You will also be leading Mastercard towards developing new solutions to meet our internal company needs across a variety of network topologies on premise, hybrid, and cloud solutions.

Requirements

• BS degree in Computer Science, Network Engineering, code development or equivalent practical experience (at least four years)
• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive
• Experience in dealing with difficult situations and making decisions with a sense of urgency is needed
• Security-first mentality (Security is critical in everything we do)
• Customer-first mentality (Our entire enterprise is our customer base)
• A Can-Do attitude and a passion for improving process and automation
• Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must
• Extensive experience with Linux operating systems (such as CentOS, RHEL, OEL, Unbuntu)
• BMC Discovery administration experience would be ideal
• SNMP walk and MIB-tree review experience a plus
• Understanding of ITIL basics and the principles of change control management is ideal
• Experience with IT Service Management (ITSM) tools such as Remedy, Service Now, etc. is ideal
• Configuration Management Database (CMDB) experience ideal
• CompTIA Security+ or other Linux and/or network administration certifications ideal
• Experience with deployment/configuration management and CI/CD and release tools such as Chef, Jenkins, Ansible, Puppet, XL Release (XLR), Octopus, Satellite, Flow, etc.
• Experience with scripting technologies such as Bash, Python, Perl, Powershell, etc.
• Understanding of Windows Server 2012+ and domains
• Understanding of software and package inventory collection basics
• Experience supporting Apache WebServer and/or middleware application servers and Java RunTime Environments (Tomcat, WebSphere, WebLogic, JBoss, etc)
• Understanding of common security architecture designs
• Basic understanding of SSL/TLS and how certificates work
• Understanding of source code management under a version control system like Git
• Understanding of networking methodologies at scale
• Experience with Agile methodologies
• Experience with monitoring solutions such as Splunk, Dynatrace, AppDynamics, Nagios, Zabbix, etc.
• Understanding of cloud methodologies and services, particularly AWS and Azure
• Remote server diagnostics and troubleshooting required
• Understanding of patch/lifecycle management of Linux and Windows endpoints required
• Red Hat Certified System Administrator (RHCSA)
• Red Hat Certified Engineer (RHCE)
• BMC Discovery Certification
• 7+ years’ experience in BMC Discovery platform, architecture & attribute management
• Knowledge of REGx in pattern Matching
• Should have strong working knowledge of BMC Discovery/Application Discovery and Dependency Mapping (ADDM) infrastructure and Administration
• Experience with Splunk, Dyntrace, Docker, Kubernetes is a plus.
• REST API Integration Experience (familiar with curl, swagger, request/payload management)
• Knowledge of integrations of BMC Discovery with a CMDB (Remedy/ServiceNow, etc.) and other applications
• Knowledge of SAAM/CAM Concepts a plus.

Benefits

• insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• flexible spending account and health savings account
• paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave)
• 10 annual paid sick days
• 10 or more annual paid vacation days based on level
• 5 personal days
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• deferred compensation for eligible roles
• fitness reimbursement or on-site fitness facilities
• eligibility for tuition reimbursement
• gender-inclusive benefits