PNC

Site Reliability Engineering Manager-Back-up & Storage

Join PNC as a Site Reliability Engineering Manager in Phoenix, AZ. Lead Backup & Storage Ops, leveraging ServiceNow and ITIL skills. Great benefits!

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 2, 2025

We are seeking an experienced Backup and Storage Manager to lead our enterprise Storage and Backup Operations team. This manager will be responsible for ensuring data protection, recovery, and performance across production environments.

Requirements

  • 3+ years of experience in a management or team lead role within IT Operations
  • Deep technical expertise in Cohesity, Avamar, and Pure Storage technologies
  • Strong incident and change management background (ITIL preferred)
  • Experience with ITSM tools like ServiceNow

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match, pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 8 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level
  • and years of service

Requirements Summary

3+ years of experience in IT Operations, technical expertise in Cohesity, Avamar, and Pure Storage, ITIL background, and experience with ServiceNow