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Bosch
SO_ServiceNow_CSM_Developer_2025
ServiceNow CSM Developer at Bosch, Pune. Configure CSM apps, develop UI policies, integrations. 2-4 yrs ServiceNow ITOM exp, CSM modules, JavaScript/Glide APIs, Flow Designer, portals. CSA required.
Direct Hire
Entry Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Customer Service Management
IT Operations Management
IT Service Management
Integration Hub
Service Catalog
Service Portal
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
November 26, 2025
We are looking for a ServiceNow CSM Developer to implement and configure ServiceNow CSM applications, develop UI policies and integrations, and ensure adherence to ServiceNow best practices.
Requirements
- Implement and configure ServiceNow CSM applications
- Develop UI policies and integrations
- Ensure adherence to ServiceNow best practices
- 2–4 years of hands-on experience in ServiceNow ITOM
- Strong knowledge of ServiceNow CSM modules
- Experience with ServiceNow scripting (JavaScript, Glide APIs), Flow Designer, Integration Hub
- Familiarity with portal development (Service Portal / CSM Portal)
- Experience with REST/SOAP integrations and authentication methods (OAuth2, SAML, JWT)
- Understanding of ITIL/ITSM processes and how they align with CSM
- ServiceNow CSA (Certified System Administrator) required
Benefits
- Competitive salary
- Opportunities for growth and development
- Collaborative and dynamic work environment
Requirements Summary
2-4 years of experience in ServiceNow development, strong knowledge of ServiceNow CSM modules, and ServiceNow CSA certification
