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Bosch Group
SO_ServiceNow_CSM_Developer_2025
Direct Hire
Mid-Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Customer Service Management
IT Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
August 28, 2025
Bosch Global Software Technologies is seeking a ServiceNow CSML Developer for 2025. The role involves implementing and configuring ServiceNow CSM applications, managing workflows, developing UI policies, and ensuring adherence to best practices. Collaboration with stakeholders and resolution of platform issues are key aspects of the position.
Requirements
- Implement and configure ServiceNow CSM applications.
- Develop UI policies, business rules, and integrations.
- Troubleshoot and resolve platform/application issues.
- Stay up-to-date with ServiceNow releases.
- Understanding of ITIL/ITSM processes aligned with CSM.
Requirements Summary
3-4 years ServiceNow experience, strong CSM knowledge, and proficiency in scripting/integrations. Bachelor's degree in a related field required
