W.R. Berkley

Software Developer

Join W.R. Berkley in Wilmington, DE as a Software Developer. Leverage your ServiceNow skills in ITSM, CMDB, and ITIL V3 to drive innovative solutions.

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Direct Hire
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Entry Level
ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Change Management
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Configuration Management Database
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IT Service Management
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Incident Management
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Problem Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
May 1, 2025

Berkley Technology Services LLC is seeking a Software Developer to join their team. The ITSM Developer will be responsible for the development and sustained support of the ServiceNow IT Service Management tool suite, Jira Cloud platform, and the Configuration Management Database (CMDB).

Requirements

  • 2-4 years' experience as a key technical resource leading the design and development of ServiceNow solutions
  • Strong skills/Experience with the ServiceNow platform including the Incident Management, Change Management, Asset Management and Problem Management modules, CMDB, Reporting and the various CMS features
  • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc.)
  • Adept using SQL and PowerShell
  • Knowledge of technical components such as LDAP, VPN, SSL and other such technologies
  • Solid experience in requirements gathering, including experience in creating process documentation
  • ITIL V3 Foundations Certification required

Benefits

  • Berkley Technology Services: Right Team, Right Technology, Simple and Secure
  • Come join us as we push forward into the future of industry leading technological solutions
  • The Company is an equal employment opportunity employer
  • Endless ways to get involved and have the chance to grow your career into a wide range of roles

Requirements Summary

2-4 years' experience as a key technical resource, ITIL V3 Foundations Certification required, solid experience in requirements gathering