Software Engineer- Application Support

Motion Industries is seeking a Software Engineer to join our Level 3 Business Applications Support team.

Requirements

• Collaborate with stakeholders, business users, and global teams to identify, deliver, and support IT application solutions aligned with business outcomes.
• Provide production support for multiple applications by troubleshooting, developing, testing, and deploying fixes and enhancements.
• Manage and prioritize trouble ticket resolution, ensuring adherence to Application Support SLAs and improving support processes.
• Develop and maintain monitoring, reporting, incident management, and system performance metrics.
• Utilize back-end programming and front-end scripting languages to optimize application performance, scalability, and security.
• Participate in the full software support lifecycle, including installation, configuration, upgrades, and workflow design.
• Assist in developing and unit testing application programs following technical designs and coding standards.
• Review and present work for peer or management approval
• Liaise with internal teams (Development, DevOps, Infrastructure, QA, Cloud, etc.) to address trending issues and coordinate service delivery.
• Build strong relationships with business units and users to ensure effective support and communication.
• Support change management initiatives
• Handles installation, configuration, development, workflow design, monitoring, and/or upgrade of assigned software products.
• Monitors quality and performance of applications through testing and maintenance.
• Maintains up-to-date records of issues with existing code.
• Develops and unit tests application programs as specified in Technical
• Designs and obtains code reviews, while ensuring that all programming standards and policies are adhered to.
• Presents work for review and sign off by peers and/or management in their workgroup.

Benefits

• healthcare coverage
• 401(k)
• tuition reimbursement
• vacation
• sick
• holiday pay