Takeda

Software Engineering Senior Manager

ServiceNow Principal Developer at Takeda, Bengaluru. Lead AI-integrated development using Flow Designer, Integration Hub, CMDB/CSDM. 12+ IT, 8+ ServiceNow expertise required. Competitive pay, hybrid work, wellness benefits.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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DevOps
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Integration Hub
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Predictive Intelligence
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Service Catalog
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Service Portal
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
November 26, 2025

We are looking for a ServiceNow Principal Developer with strong expertise in ServiceNow development, AI and machine learning to develop and oversee ServiceNow software development practices, incorporate Artificial Intelligence in Development to improve the platform, and support the understanding and communication of how to achieve digital transformation objectives to elevate user experience and drive operational efficiency using the ServiceNow platform's features.

Requirements

  • 12+ years of overall IT experience
  • 8+ years of ServiceNow development experience
  • Experience in HTML, CSS, Javascript, AJAX
  • Experience of one popular web framework - React, AngularJS
  • Experience with Flow Designer, Integration Hub, and scripting in ServiceNow.
  • Experience MySQL / SQL Server & NoSQL / Relationship DB
  • Passion for JavaScript and the Web as a platform, reusability, and componentization
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Strong understanding of CMDB design, CSDM, and ITIL processes
  • Thorough knowledge of networking concepts such as IP Addressing, Firewalls, ports
  • SAFE Agile methodology of software development - logging, unit testing, code reviews etc.

Benefits

  • Competitive Salary + Performance Annual Bonus
  • Flexible work environment, including hybrid working
  • Comprehensive Healthcare Insurance Plans for self, spouse, and children
  • Group Term Life Insurance and Group Accident Insurance programs
  • Health & Wellness programs including annual health screening, weekly health sessions for employees
  • Employee Assistance Program
  • 5 days of leave every year for Voluntary Service in addition to Humanitarian Leaves
  • Broad Variety of Learning Platforms
  • Diversity, Equity, and Inclusion Programs
  • No Meeting Days
  • Reimbursements – Home Internet & Mobile Phone
  • Employee Referral Program
  • Leaves – Paternity Leave (4 Weeks), Maternity Leave (up to 26 weeks), Bereavement Leave (5 days)

Requirements Summary

12+ years of IT experience, 8+ years of ServiceNow development experience, and experience with Agile methodology