Solution Architect - Public Sector

ServiceNow is seeking a Solution Architect - Public Sector to join their team. The ideal candidate will have expertise in Enterprise Environments and integration strategies, with a passion for AI and emerging technologies. The role will involve creating and communicating architecture and strategies to audiences up to and including CIO/CTO/CAIO, and guiding cross-functional teams through complex challenges.

Requirements

• At least 4 years of experience in building applications on development platforms, with 2 years of strong Application Development on the ServiceNow platform
• Passion for AI and emerging technologies, self-driven learning with a track of staying ahead of trends
• Experience in leveraging or critically thinking about how to integrate AI into the work processes, decision-making, or problem-solving
• Strong Knowledge of AWS & Azure Gov Cloud architectures and working with partners in deploying these solutions
• Knowledge of IL4, IL5 DoD or C2E clouds is highly desired
• Deep understanding of customer technical pain points in adopting cloud technologies, and experience working through networking, solutioning, integration and other hurdles to increase customer value
• Must have strong written and verbal English communication skills
• Working knowledge of Business Rules, UI Pages, UI Macros, Jelly, Script Includes, Processors, Workflow, Service Catalog, and other important components of the ServiceNow platform
• Experience and very strong hands-on capabilities with Web Services, JDBC, XML, JSON, and other Integration practices within the ServiceNow platform
• Understanding of architecture principles and strong technical background in data engineering with hands-on experience with data ingestion tools, ETL processes, data modeling, storage solutions, and analytics platforms
• Deep familiarity with integration technologies, including REST APIs, SOAP, JSON, JDBC, streaming data platforms, and middleware technologies
• Exhibits prior and current technical expertise in web technology and the ability to learn new technology
• Technical or practice team lead in previous roles
• Exceptional communication and presentation skills to include technical and business concepts
• Strong Technical skills with an ability to present to both technical and business executive audiences are a must
• Exposure to additional technologies such as Robotic Process Automation (RPA), Generative AI, Optical Character Recognition (OCR), Process Mining, and Continuous Integration/Continuous Deployment (CICD) practices is a plus

Benefits

• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs
• Flexible spending accounts