Reelcruit

Solution Architect Service now

Sr Manager Solution Architect at Reelcruit, Illinois. Design scalable ServiceNow enterprise solutions. Requires 10yrs exp, 2-3yrs ServiceNow platform expertise, CS degree. PTO, 401k, visa sponsorship.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Application Developer
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
December 12, 2025

The ServiceNow Solution Architect is a Sr Manager-level role that supports clients' business initiatives by building reliable, efficient, scalable, and business-oriented solutions based on the Now platform.

Requirements

  • Provides top level business and technology architecture consultancy services to our clients.
  • Brings thought leadership and innovative solution ideas to clients.
  • Responsible for client technical deliverables including client design documents and proposals under the direction of the Project Manager.
  • Enforces systems design and architectural standards, maintains best practices and drives the core principles throughout the systems delivery lifecycle.
  • Provides input to Statements of Work (SOWs) and assists in presenting proposals to existing and potential clients.
  • Works with Customer Managers, Architects, Subject Matter Experts, Solution Designers, and senior levels stakeholders.
  • Collaborates with a larger group of Business SMEs, solution, and technical architects to set technical direction for the delivery of solutions.
  • Provides input to the design of ServiceNow-based industry vertical solutions as a recognized Architect leader.
  • Supports implementation programs for complex enterprise scale solutions.
  • Maintains ServiceNow certifications with the latest delta exams.
  • Achieves additional certifications as dictated by changing business needs.
  • Establishes self as, and serves as active technical liaison between client and ServiceNow product group.
  • Assists in gathering and reviewing clients business objectives and provides the appropriate technical design, addressing both their short-term tactical needs, and their long-term strategic needs.
  • Reviews business requirement documents and/or user stories and provides technical solutions to align with those requirements.
  • Provides technical design details in user stories which are complete, easy for developers to understand, and ready for development.
  • Provides guidance, leadership, and technical oversight to technical resources to ensure best practice development on engagements.
  • Provides input to the Release Planning sessions and Knowledge Transfer sessions.
  • Coordinates with QA resources to ensure test cases are properly written / executed from a technical perspective.
  • Provide hands-on development, when necessary.
  • Accountable for all technology related client facing and internal deliverables.

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship

Requirements Summary

10 years of overall work experience, 2-3 years of recent experience on the ServiceNow platform, and a Bachelor's degree in Computer Science, Management, Information Systems, or related discipline