Solution Architect, ServiceNow Security Workflows

McKesson is looking for a Solution Architect to provide architectural guidance and best practices in designing and developing tools and workflows for ServiceNow Security Operations processes. The ideal candidate will have 10+ years of experience in IT architecture and/or IT Service Management roles, with a strong understanding of the Now Platform, ITIL framework, and database design schemas.

Requirements

• Typically requires 10+ years relevant experience
• A minimum of 8 years of experience in a variety of IT architecture and/or IT Service Management roles
• Understanding and experience implementing and supporting the Security Incident Response and Threat & Vulnerability Management modules of ServiceNow
• Strong understanding of the ITIL framework and the ITSM, ITOM, ITAM processes
• Strong technical foundation in the Now Platform, either as an administrator or developer
• Knowledge and experience in database design schemas, database modeling, and cloud application technology
• Requirements gathering and facilitation experience
• Excellent written and verbal communication
• Strong collaboration, facilitation, and negotiation skills to successfully partner with a diverse group of stakeholders
• Experience designing systems to optimize IT operations
• Relevant professional certification (e.g., ITIL credentials, ServiceNow certifications), strongly preferred

Benefits

• Competitive compensation program
• Flexible enough to meet the different needs of our diverse employee population
• Base Pay Range: $126,400 - $210,600
• Annual bonus or long-term incentive opportunities may be offered