Specialist - ITSM

Drive ITSM excellence with automation, process optimization, and ServiceNow mastery. This role supports the ITSM team in driving continual service improvement and aligning processes with IT strategic goals.

Requirements

• Minimum 5 years’ experience in IT Service Management with expertise across multiple ITIL processes, including service design and lifecycle.
• Proven experience in ServiceNow, including basic configurations, report creation, and day-to-day platform usage.
• Strong analytical and problem-solving skills, with a track record of driving automation, self-serve solutions, and continuous service improvements.

Benefits

• 20 weeks of paid leave for primary carers with flexible return options.
• Thrive in a culture of personal and professional growth.
• Enjoy a central CBD location with access to parking and public transport.
• Purchase up to four additional weeks of leave annually.
• Engage in opportunities through the Origin Foundation to support your community.
• Powering your career with unbeatable perks - Get discounted electricity, gas, and internet as an Origin employee.
• Explore unique and cost-effective employee EV Car subscriptions.