Specialist, Executive Technical Support

Scotiabank is seeking an Executive Technical Support Specialist to provide technical expertise and support to the Executive Digital Experience team. This role involves end-user IT support, project management, and collaboration with senior management to ensure a seamless user experience. The ideal candidate will be a skilled communicator and problem-solver with a strong understanding of IT systems.

Requirements

• Bachelor’s Degree in Computer Science or technical equivalent
• Exceptional and polished communication skills
• Expert knowledge of end-user computing systems (Windows and iOS)
• Five plus years of extensive working knowledge with Microsoft O365 environment
• Two plus years of technical experience planning, managing and executing IT projects
• One year plus of hands-on working experience supporting AV or modernized meeting room technologies
• Proficient knowledge and experience working with support platforms such as WorkSpaceOne, ServiceNow and MS PowerBI
• Multiple computing platforms
• Networking and communications
• Hardware and operating system configuration, application performance and tuning
• Proven superior analytical, problem-solving and troubleshooting skills

Benefits

• Diversity, Equity, Inclusion & Allyship
• Accessibility and Workplace Accommodations
• Upskilling through online courses
• Competitive Rewards program
• Community Engagement