Specialist IS Bus Sys Analyst - Configuration Management

Join Amgen's mission of serving patients and work as a Specialist IS Business Systems Analyst for Configuration Management, collaborating with infrastructure teams and application owners to ensure CMDB and IT asset data accuracy and completeness.

Requirements

• Doctorate degree / Master's degree / Bachelor's degree and 8 to 13 years of experience in Computer Science, IT or related field
• Configuration Management Expertise
• ServiceNow CMDB & ITAM Knowledge
• Data Quality & Governance
• Process Documentation & Requirements Gathering
• ITIL v3/4 Foundation Certification (mandatory)
• ServiceNow Certified Implementation Specialist (CMDB/ITAM) (preferred)
• Certified Service Asset and Configuration Manager (CSAM) (preferred)
• Scaled Agile Framework (SAFe) for Teams (preferred)

Benefits

• Competitive and comprehensive Total Rewards Plans
• Collaborative culture
• User & Customer Focus
• Process-Oriented Thinking
• Adaptability & Flexibility
• Time & Task Management
• Collaboration & Teamwork
• Analytical & Problem-Solving
• Effective Communication
• Attention to Detail