Johnson Controls - Internal

Sr Analyst - Supplier, Performance and Quality Management

Join Johnson Controls in Hyderabad as a Sr Analyst in Supplier, Performance, and Quality Management. Leverage ServiceNow for SLA tracking, manage IT supplier relationships, and drive performance. Requires 6+ years in supplier management. Benefits include equal opportunity employment.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Governance, Risk, and Compliance
Department - JobBoardly X Webflow Template
IT Asset Management
Department - JobBoardly X Webflow Template
Incident Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 12, 2025

The Sr Analyst - Supplier, Performance and Quality Management role at Johnson Controls involves overseeing relationships with IT strategic suppliers, managing contracts, and driving supplier performance. The role requires a strong analytical and negotiation skills, with expertise in vendor governance, risk mitigation, and compliance. The role is responsible for ensuring successful execution of IT contracts, driving cost optimization, and mitigating risks to enhance business operations.

Requirements

  • Bachelor's degree with 6+ years of experience in supplier and contract management, IT service oversight, and ServiceNow SLA tracking.
  • Strong analytical, negotiation, stakeholder management, and problem-solving skills.
  • Effective communication skills for reporting supplier performance insights to management.
  • Ability to leverage data analytics to assess trends and improve supplier performance.
  • Expertise in vendor governance, risk mitigation, and compliance.
  • Knowledge of contract management tools, procurement processes, and ServiceNow for SLA tracking and reporting.

Benefits

  • Equal employment opportunity and affirmative action employer
  • Accommodation during the application process for individuals with disabilities

Requirements Summary

6+ years of experience in supplier and contract management, IT service oversight, and ServiceNow SLA tracking, strong analytical and negotiation skills, and expertise in vendor governance, risk mitigation, and compliance