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BETSOL
IT Operations Support Engineer (NOC, Application Support, Service Desk)
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 13, 2025
BETSOL is seeking an IT Operations Support Engineer to join a high-performing team. The role involves 24x7 monitoring, incident response, application support, network operations, and end-user services. This is a customer-facing role, focusing on operational excellence, compliance, and continuous improvement.
Requirements
- 1–4 years in IT support
- Experience supporting both internal and vendor applications
- Experience with ticketing systems (ServiceNow, Jira)
- Strong troubleshooting, documentation, and communication skills
- Ability to work in a 24x7, fast-paced environment
Benefits
- Health Insurance
- Competitive Salaries
- 401K
- Volunteer programs
- Scholarship opportunities
Requirements Summary
1-4 years IT support experience. Experience with ServiceNow/Jira ticketing systems. Strong troubleshooting & communication skills
