Sr. Application Support Analyst

The Sr. Application Support Analyst will be responsible for day-to-day application support, monitoring batch jobs, handling and resolving user inquiries, and participating in major incidents through issue resolution. The role requires expertise in SQL queries and scripting, industry standard SRE tools, and troubleshooting skills.

Requirements

• Expert knowledge and relevant experience in SQL queries and scripting
• Great expertise with main industry databases (SQL server, Oracle, MongoDB, etc)
• Experience with Windows servers, IIS Web servers, Linux server, cloud applications and SQL Servers, KAFKA,API's
• Hands-on experience in a variety of Industry standard SRE tools (Ansible, Catchpoint, Dynatrace, Moogsoft, PagerDuty, ServiceNow, Slack, Elastic Stack)
• Strong experience in troubleshooting, attention to detail and a continuous improvement mindset
• Ability to quickly pick up new tools, programming languages, libraries, frameworks, and other technical concepts as needed
• Understanding of one or more of the following: programming languages, databases, and/or web technologies
• Excellent written and verbal communication skills
• Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneously

Benefits

• Comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work