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ServiceNow
Sr Customer Success Manager - Public Sector
Join ServiceNow as a Sr Customer Success Manager in Calgary, AB. Leverage ServiceNow skills to drive customer success and maximize product usage. 7+ years experience required.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 16, 2025
ServiceNow is seeking a Customer Success Manager to act as an advocate for customers, ensuring they achieve business outcomes and maximize ServiceNow product usage through expert guidance. The role involves overseeing customer engagements, leveraging success plays, and providing support while also assisting new Success Plays. This position is a crucial piece of ServiceNow's journey to make the world smarter.
Requirements
- Experience in leveraging AI into work processes
- Creative problem-solving skills
- Ability to work independently
- ServiceNow certifications (FD21)
- Minimum 7 years of related work experience
Requirements Summary
7+ years experience; service experience/critical thinking of AI integration; independent problem-solving
