Sr. IT Operations Manager (5927)

As an Sr. IT Operations Manager, you'll lead a high performing team for a 24/7/365 customer, responsible for IT service delivery, Network Operations, Server Operations support, and systems maintenance. We're obsessed with our people and offer a generous benefits package, professional growth, and valuable time to recharge.

Requirements

• 5 years of experience leading a team that does 24/7/365 Service Desk, Network Operations, and Server Operations.
• CISSP, CRISC, CISM, ITILv3 intermediate or expert level certifications.
• Knowledge providing on-call support to technical teams during unplanned outages and Hands-on experience with ServiceNow, VMWare, ManageEngine, and NeuralStar.
• Ability to effectively analyze, prioritize, organize, and execute tasks in a high-pressure, dynamic environment.
• Strong interpersonal skills including mentoring, coaching, collaborating, and team building.
• Deep experience collaborating with other teams to solve problems within complex technological infrastructure, security, or development problem with a high degree of trust and confidence.
• An active TS/SCI security clearance.

Benefits

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and holidays
• Parental Leave and dependent care
• Flexible work arrangements
• Professional development opportunities
• Employee assistance and wellness programs