Comcast

Sr. Principal ServiceNow Enterprise Architect

Join Comcast in Philadelphia as a Sr. Principal ServiceNow Enterprise Architect. Lead ITSM, ITOM, and ITBM solutions. 5-7+ years in ServiceNow required. Great benefits!

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
April 7, 2025

We are seeking a highly skilled ServiceNow Enterprise Architect to lead the design, strategy, and implementation of our ServiceNow platform across the enterprise. The ideal candidate will have extensive experience in ServiceNow architecture, with the ability to craft scalable, secure, and efficient solutions that align with the organization's IT and business strategies.

Requirements

  • 5-7+ years of experience in IT service management, with at least 5 years of hands-on experience in ServiceNow architecture.
  • Proven experience in designing and implementing enterprise-level ServiceNow solutions, including ITSM, ITOM, ITBM, and other ServiceNow modules.
  • Experience with integrating ServiceNow with other enterprise systems, such as ERP, CRM, and third-party tools.
  • Strong understanding of ITIL frameworks and enterprise architecture principles.

Benefits

  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Flexible work arrangements and work-life balance.
  • Opportunities for professional growth and development.
  • Paid time off and holidays.

Requirements Summary

5-7+ years of experience in IT service management, ServiceNow architecture experience, ITIL frameworks and enterprise architecture principles