Sr ServiceNow Analyst Techno-Functional HRSD

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. We strive to foster an inclusive and diverse team, committed to making a difference. We are looking for a Sr ServiceNow Analyst Techno-Functional HRSD to provide HRIS functional subject matter expertise and support Intuitive Surgical’s HR HelpNow (ServiceNow) platform.

Requirements

• Advanced level ServiceNow experience with expertise in HRSD, ER, Employee Center Pro, AI, and current release
• Business process management, project management, product development, user experience/voice of customer, and technical change management knowledge
• Understanding of table structure and security and roles
• Business acumen, including critical thinking, problem solving, and collaboration skills
• Good verbal and written communication skills
• Proven ability to partner and translate business requirements into system solutions that are scalable
• Proficient in Microsoft Office, process mapping applications, case management, and tools used for projects (e.g. Smartsheet, ServiceNow, etc.)
• Excellent time management and follow through, consistent delivery of results on time and/or as committed or expected by customers

Benefits

• Healthcare and wellness programs
• Retirement savings plan
• Employee assistance program
• Paid time off
• On-site fitness center