Sr. Software Engineer II (5202)

As Sr. Software Engineer II, you'll design, develop, and maintain enterprise-grade ServiceNow applications with a focus on Software Asset Management (SAM).

Requirements

• Design and implement scalable solutions across ITSM, SAM, and related ServiceNow modules.
• Develop custom applications, integrations, and automation leveraging Flow Designer, Script Includes, Business Rules, and REST APIs.
• Translate business requirements into well-architected ServiceNow solutions.
• Configure and maintain SAM Pro modules, including license models, entitlements, reconciliation, and normalization.
• Support software discovery and compliance processes across enterprise toolsets.
• Integrate SAM with CMDB and procurement data to ensure accurate asset lifecycle management.
• Create and maintain developer runbooks, coding standards, and release management documentation.
• Define and implement shared responsibility models between development, platform operations, and business process owners.
• Mentor junior developers and enforce best practices through peer review and automation pipelines.
• Support ServiceNow upgrades, migrations, and integrations in collaboration with ITSM, Security, and Cloud teams.
• Participate in operational reviews, sprint planning, and backlog grooming with cross-functional teams.
• Troubleshoot and resolve platform incidents, ensuring high availability and compliance with internal controls.

Benefits

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and holidays
• Parental Leave and dependent care
• Flexible work arrangements
• Professional development opportunities
• Employee assistance and wellness programs