Sr Support Engineer - TMS, PLSQL & Unix Shell Scripting

We are a leading SaaS and AI-driven Global Supply Chain Solutions software product company looking for a Sr Support Engineer to support various customer engagements, customer interaction, and issue resolution.

Requirements

• Bachelor's degree (STEM preferred)
• 5-8 years of experience in support engineering roles
• Experience in working with SQL/Oracle DB complex queries
• Good communication and strong analytical skills
• Fair understanding of the TMS/Supply Chain domain
• Techno-functional expertise
• Ability to adapt to any technology quickly
• Experience with varied tools such as AppDynamics, Splunk, and ServiceNow
• Shift flexibility (6 am to 3 pm, 2 pm to 11 pm, 10 pm to 7 am)
• Experience in working as a team

Benefits

• Competitive salary
• Health insurance
• Retirement plan
• Paid time off
• Training and development opportunities