Sr. Support L2 Engineer

Toshiba is seeking a Sr. Support L2 Engineer to support software solutions for its retail clients. The role involves interacting with clients, solving technical issues, collaborating with internal/external teams, and providing support for sales efforts. The company values employee empowerment, collaboration, and a creative work environment.

Requirements

• Bachelor’s degree in Computer Science or equivalent experience.
• 6-8 years of experience with support related roles.
• Fluent English Language Speaking and written skills.
• Experience and knowledge in networks.
• Basic programming and strong analytical skills.

Benefits

• Hired directly by Toshiba and 100% under payroll.
• Benefits of the law (IMSS, INFONAVIT).
• Life insurance, major medical expenses with dental and visual coverage.
• Minor medical expenses insurance.
• Savings fund for employees, capped at the limit of the law.
• Grocery coupons.
• Pension plan.
• Christmas bonus days.
• Vacation and floating days.