ServiceNow

Sr. Technical Consultant (Developer), ServiceNow HR and Workplace Service Delivery Solutions

Join ServiceNow in Toronto as a Sr. Technical Consultant, leveraging ServiceNow HR and Workplace solutions. Requires 3+ years in ServiceNow, AI integration, and relevant certifications. Enjoy health benefits, 401k matching, and professional growth.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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IT Asset Management
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Integration Hub
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Legal Service Delivery
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified System Administrator

Job description

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Posted on:
 
August 4, 2025

We are seeking a Sr. Technical Consultant to join our ServiceNow Expert Services Team. The role involves working with customers to configure and leverage ServiceNow best practices to drive business outcomes. The successful candidate will have a strong background in ServiceNow configuration and development, as well as experience with AI and web technologies.

Requirements

  • At least 3+ years of configuring/developing ServiceNow.
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • ServiceNow certifications such as a current ServiceNow Certified System Administrator (CSA) certification, and relevant ServiceNow Solution-Specific Certified Implementation Specialist/Accreditation designations (i.e., HR Suite Certification, Legal Service Delivery Acceditation, Workplace Service Delivery Accreditation, Certified Application Developer, and/or completion of ServiceNow Supplier Lifecycle Operations (SLP)/Sourcing & Procurement Operations (SPO)/Accounts Payable Operations (APO) Learning Paths)
  • At least 5+ years of configuration/development experience for complex, highly-capable, HR, Legal, Workplace/Facilities & Finance/Supply Chain technologies – inclusive of integrations and portals
  • Demonstrated ability to influence and consult (providing options with pros, cons and risks), while providing thought leadership to customer HR, Legal, Workplace/Facilities and/or Finance/Supply Chain sponsors/stakeholders in solving business process and/or technical problems
  • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies
  • Strong understanding with leading HR, Legal and/or Workplace/Facilities and related systems and tools such as Workday, Oracle / PeopleSoft, SAP / SuccessFactors, UltiPro, Infor, SAP ERP, etc.]
  • Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
  • Proven team player and team builder

Benefits

  • Health insurance
  • 401k Matching
  • Retirement Plan
  • Paid Time Off
  • Work-life balance
  • Opportunities for professional growth and development

Requirements Summary

The role requires a strong background in ServiceNow configuration and development, as well as experience with AI and web technologies