Staff Infrastructure Data Systems Engineer

ServiceNow is looking for a Staff Infrastructure Data & Systems Engineer to design, build, and maintain internal systems, forecasting models, and knowledge documentation to drive operational excellence in global data centers.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience in network engineering, systems administration, or infrastructure capacity planning roles.
• Expert-level Excel skills including pivot tables, advanced formulas, and VBA macros.
• Strong SQL proficiency with the ability to query and manipulate large datasets for infrastructure analysis.
• Experience with data visualization platforms such as Power BI, Tableau, and Grafana.
• Deep experience with documentation systems such as SharePoint and technical writing of internal procedures and design documentation.
• Strong understanding of infrastructure and capacity planning principles in cloud or large enterprise environments.
• Experience supporting or maintaining Linux based systems.
• Proven track record of working cross-functionally with engineering, operations, and leadership teams.
• Ability to communicate clearly with executives and technical teams alike.
• Familiarity with ServiceNow and workflow tools.

Benefits

• Base pay of $143,600 - $251,300, plus equity (when applicable), variable/incentive compensation and benefits
• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs