Coupang

Staff IT Operations Engineer

Join Coupang as a Staff IT Operations Engineer in Tokyo. Lead IT services using ServiceNow for automation and asset management. 7-10 years experience required.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Asset Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 26, 2025

We are seeking a highly experienced Staff IT Operations Engineer to lead and improve IT services and endpoint operations, with a focus on automation, support, and asset management.

Requirements

  • 7-10 years of relevant IT operations experience
  • Strong proficiency in endpoint management, network troubleshooting, and IT asset management
  • Excellent interpersonal and communication skills
  • Solid understanding of Windows/macOS environments, Active Directory, and MDM solutions
  • Experience with enterprise ticketing tools (e.g., ServiceNow)

Requirements Summary

7-10 years of IT experience, strong endpoint management skills, and excellent communication skills