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ServiceNow
Staff Performance Support Consultant (Escalations Engineering)
Join ServiceNow in Dublin as a Staff Performance Support Consultant. Leverage your 7+ years of experience to resolve complex issues and enhance ServiceNow performance. Enjoy flexible work, bonuses, and stock options.
The Mothership
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 28, 2025
We are looking for a Staff Performance Support Consultant to join our Customer Service and Support team, working with large customers to resolve complex technical issues and improve their ServiceNow deployment performance.
Requirements
- 7+ years of progressive experience in technical support, software development, performance load testing, or professional services
- Good working knowledge of the components in a web applications stack
- Experience with one (or more) scripting languages
- Good experience with working (or debugging) Object Oriented code (Java preferred)
- Good working knowledge of one (or more) Relational Database technologies
- Strong problem-solving, leadership, time management, and critical thinking skills
- Excellent communication and presentation skills with an aptitude for learning new technologies
Benefits
- Generous holiday allowances
- Bonus scheme
- Stock options
- Flexible working arrangements
Requirements Summary
7+ years of experience in technical support or software development, good working knowledge of web applications stack, and strong problem-solving skills
