Staff Product Designer - CSM Design

ServiceNow is seeking a Staff Product Designer to lead large, complex initiatives and deliver world-class experiences. The role focuses on user-centered design, framework development, and collaboration with engineering and product management. ServiceNow emphasizes diversity, representation, and a passion for creating innovative AI-enhanced technology.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 8+ years of relevant design experience.
• Inspiring portfolio demonstrating ability to distill complex problems into elegant solutions.
• Experience in developing frameworks and principles to standardize and guide cross-team work.
• Ability to articulate and champion design solutions based on human-centered design principles.
• Experience participating in the complete product development lifecycle of web and/or software applications.