ServiceNow

Staff Product Designer - CSM Design

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Customer Service Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 9, 2025

ServiceNow is seeking a Staff Product Designer to lead large, complex initiatives and deliver world-class experiences. The role involves driving end-to-end product experiences considering user needs, designing frameworks for cross-team work, and collaborating with engineering and product management. ServiceNow emphasizes diversity, representation, and a culture of collaboration.

Requirements

  • Leverage or critically think about how to integrate AI into work processes.
  • 8-12 years of relevant design experience.
  • Inspiring portfolio demonstrating ability to distill complex problems.
  • Experience developing frameworks and guiding product design.
  • Growth mindset, actively broadening inquiry and learning.
  • Articulate design solutions based on human-centered design principles.
  • Experience in web and/or software applications

Requirements Summary

8-12 yrs design experience, portfolio demonstrating problem-solving skills, and experience in product design & development