ServiceNow

Staff Quality Performance Engineer

Join ServiceNow as a Staff Quality Performance Engineer in Santa Clara, CA. Leverage 8+ years of performance testing expertise with JMeter and CI/CD tools. Enjoy competitive pay and benefits.

ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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Integration Hub
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Problem Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
June 23, 2025

ServiceNow is seeking a Staff Performance Quality Engineer to design performance testing frameworks, collaborate with Product, DEV, and QE teams, and automate performance testing of RESTful Web Services. The ideal candidate will have 8+ years of Software Quality Engineering/Testing or Software Development experience in a performance testing capacity.

Requirements

  • 8+ years of Software Quality Engineering/Testing or Software Development in a performance testing capacity
  • Hands on experience in defining and implementing performance test strategies, test frameworks, and test automation for backend systems
  • Hands on experience with performance and load testing using tools such as JMeter, BlazeMeter, and AppDynamics
  • Experience with scripting language such as JavaScript/Python/Ruby/shell script in a Linux environment
  • Experience with SQL databases, data abstraction layers and object-oriented data architecture, to construct queries, analyze schema and records
  • Working knowledge of continuous integration and deployment tools such as Jenkins
  • Strong understanding of SDLC and CI/CD concepts
  • Experience with agile methodology for software development teams
  • Experience with driving root cause analysis investigations and postmortems for defects and regressions
  • Exceptional debugging, problem-solving, and communication skills
  • Proven ability to drive cross-team technical discussions and decision making
  • Strong aptitude and helpful attitude in providing excellent support to cross-functional organizations
  • 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience

Benefits

  • Base pay of $163,600 - $286,300
  • Equity (when applicable)
  • Variable/incentive compensation
  • Benefits
  • Health plans, including flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs

Requirements Summary

8+ years of experience in Software Quality Engineering/Testing or Software Development, hands-on experience in performance testing tools, and strong understanding of SDLC and CI/CD concepts