Staff ServiceNow Developer

ServiceNow is seeking a Staff ServiceNow Developer/Architect to lead the design, development, and optimization of ServiceNow solutions. The role involves ensuring a secure and scalable environment for customers, driving performance improvements, and mentoring development teams. This is a key position within the Security Organization, focused on protecting company assets and ensuring data security.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes.
• Requires a minimum of 8 years of related experience; a Masters degree with 6 years of ServiceNow development and architecture experience.
• Deep understanding of ServiceNow platform capabilities (ITSM, ITOM, HRSD, CSM, CMDB, Flow Designer, IntegrationHub, etc.).
• Proven track record in performance optimization.
• Strong expertise in JavaScript, Glide API, Service Portal, REST/SOAP integrations, and JELLY scripting.
• Hands-on experience with Next Experience UI, Playbooks, and designing/building Scoped Applications.
• Experience with ServiceNow best practices, security models, upgrade strategies, and instance governance.
• Demonstrated experience in unit testing, ATF implementation, and Jasmine test bundles.
• Experience designing and implementing complex discovery patterns for Kubernetes or CNO in cloud environments.
• Excellent problem-solving, communication, and stakeholder management skills.
• ServiceNow Certified System Administrator and Certified Application Developer (CAD) required.

Benefits

• Competitive salary
• Opportunities for professional development