Staff Software Engineer, ServiceNow

We are seeking a Staff Software Engineer to lead the end-to-end design and delivery of complex integrations between ServiceNow and enterprise systems, while also exploring AI/ML capabilities within the platform. The ideal candidate will have experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Bachelor’s degree in computer science, Information Technology, or related field
• Progressive ServiceNow platform experience in a lead/architect capacity
• Proven track record in designing and implementing complex integrations using REST/SOAP APIs, IntegrationHub, and third-party connectors
• Hands-on experience with ServiceNow AI features (e.g., Virtual Agent Designer, Predictive Intelligence, Performance Analytics)
• Strong scripting skills (JavaScript, Glide API) and deep knowledge of ServiceNow development frameworks

Benefits

• Company Description: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.
• Qualifications: To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry