ServiceNow

Staff Technical Writer

Join ServiceNow in San Diego as a Staff Technical Writer. Lead content strategy, leverage AI, and enhance technical communication. 7+ years required.

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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
May 29, 2025

Define content strategy for multiple applications, drive the execution of the content strategy, and provide impactful leadership when working in teams.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Understanding of content development life cycles and processes
  • 7+ years work experience in technical communication
  • Samples of prior technical writing work that demonstrate ability to communicate complex technical information clearly
  • Experience authoring in DITA, Markdown, or another structured authoring architecture
  • Experience defining content strategy and leading content development projects for new products or for large products that require multiple writers
  • Experience influencing or leading diverse, collaborative writing or project teams; mentoring more junior writers; and helping teammates and stakeholders identify and adapt to changing priorities and other contingencies

Benefits

  • The description does not specify any benefits

Requirements Summary

7+ years experience in technical communication, knowledge of content development life cycles, ability to write complex technical content