ServiceNow

Staff UX Researcher

Join ServiceNow as a Staff UX Researcher in Hyderabad. Leverage your research skills and AI integration expertise to enhance user-centered design. Competitive salary and growth opportunities.

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The Mothership
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
August 21, 2025

ServiceNow is seeking a Staff UX Researcher to represent customer needs across the product lifecycle. This role involves researching user behavior, analyzing data, and collaborating with Product Managers and Designers to refine product strategy and roadmaps. The position requires a strong understanding of research methods and a focus on user-centered design.

Requirements

  • Experience integrating AI into work processes
  • Extensive customer-centered research experience
  • Expert knowledge in defining, planning and executing research studies
  • Portfolio of research work influencing impactful insights
  • Demonstrated research skills for quantitative and qualitative research
  • Experience with UX design and usability evaluation techniques

Benefits

  • Competitive salary
  • Opportunities for growth

Requirements Summary

Experience with AI integration, customer-centered research, and analytical skills are key. A portfolio of research work is required. Bachelor's degree preferred