.svg)
ServiceNow
STEP Learning Experience & Delivery, Manager
Join ServiceNow in Hyderabad as a Manager of Learning Experience & Delivery. Leverage ServiceNow skills to create AI-driven learning solutions. Competitive salary & growth opportunities.
The Mothership
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 29, 2025
ServiceNow is seeking a Manager of Learning & Development to design, develop, and deliver AI-enhanced learning solutions for their Success, Technology, Experience, and Platform (STEP) organizations. The role involves partnering with stakeholders to translate business priorities into learner-centric and engaging experiences. The ideal candidate will be a skilled facilitator and strategic thinker with a passion for innovation and continuous learning.
Requirements
- Deliver in-person and virtual programs
- Welcome new hires
- Design and maintain repeatable learning frameworks
- Manage projects
- Travel up to 20% globally
- Bachelor’s degree or equivalent
Benefits
- Competitive salary
- Professional development opportunities
Requirements Summary
Bachelor's degree or equivalent, 5-7 years in learning experience delivery/consulting, & understanding of AI applications. Strong facilitation & communication skills required
