Subscription and Compliance Analytics Manager

ServiceNow is seeking a Subscription and Compliance Analytics Manager to join their team in Amsterdam/Dublin offices. The role involves monitoring customer usage, partnering with sales and customers, and driving revenue growth. The manager will be responsible for running compliance reports, identifying overages, and facilitating compliance revenue generation.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Fluency in business German, written and spoken
• MBA with minimum 6-8 years’ strong experience in data analytics, operations, or similar roles, preferably in software industry
• Strong verbal and written communication and excellent presentation skills
• Significant experience of working with end customers
• Exposure to working cross-functionally with different teams and nationalities
• Ability to articulate complex concepts in a clear and concise manner
• Strong interpersonal skills with a penchant for problem solving
• Solid understanding of cloud application technologies and concepts
• Ability to work well with others, objectivity with excellent attention to detail
• Advanced skills using Excel, Word, PowerPoint, and Visio or similar products
• Strong analytics background: fluency in Excel and working with large data sets is a must, while exposure to BI Tools is preferred

Benefits

• Competitive salary
• Comprehensive benefits package
• Opportunities for professional growth and development
• Diverse and inclusive work environment
• Flexible work arrangements
• Recognition and rewards for outstanding performance