Supervisor IT Service Desk

Dexcom Corporation is seeking a Supervisor IT Service Desk to lead a team providing and supporting computer equipment to employees. This role involves managing a team, ensuring compliance with policies and procedures, monitoring performance, and driving improvements in IT operations. The company focuses on continuous glucose monitoring (CGM) and is a leader in the global health technology space.

Requirements

• Minimum of 5-years of experience leading a Desktop Support or similar IT function.
• Experience with ServiceNow or similar platform.
• Desire to work in a fast-paced, collaborative environment.
• Ability to maintain accurate IT asset inventory.
• Participation in hardware and software solutions decision making.
• Leadership experience supporting the Service Desk Team.
• Appetitude, initiative, and follow-through skills.

Benefits

• A front row seat to life changing CGM technology.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
• Travel Required