Support Strategy and Delivery - Assistant Vice President

We are looking for an Assistant Vice President (AVP) Support Strategy and Delivery to support Corp Audit leadership by developing and executing a technology support strategy. The incumbent will lead the building of robust capabilities to support and sustain the execution of audit applications, and provide incident and problem management lights-on support of CA Audit mgmt. system including M7 and their integration with CA process and enterprise applications.

Requirements

• Strong experience in delivering Client focused support services to a relevant business function in financial industry
• Demonstrated ability to synthesize understanding of user problem, business processes into value added feedback and delivery of support services
• Technical experience in automation and working knowledge of Audit Management System (M7); data management tech stack like ETL, Visualization, Data Lake/DBs, RPA and Service Desk tools like ServiceNow
• 7+ years working with large financial institution in delivering application support service to a business function
• Strong Data Analytics skills – ability to create a story from analyzing data for executive reporting
• Bachelor’s degree - STEM desired
• Relevant work experience in Internal Audit functions at a financial services company or comparable experience as a Support Services advisor for a business function in financial services company preferred

Benefits

• Generous medical care
• Insurance and savings plans
• Flexible Work Programs
• Development programs and educational support
• Inclusion, Diversity and Social Responsibility
• Paid volunteer days
• Matching gift programs
• Employee networks