Program Manager

ServiceNow is seeking a Principal Engagement Manager to oversee the on-time delivery of solutions, collaborating with the customer and ServiceNow resources. This role involves project management, governance, resource management, and driving customer success through AI integration. The ideal candidate will have experience integrating AI into work processes and a strong understanding of the ServiceNow methodology.

Requirements

• 12+ years of progressive experience in a professional services organization
• Industry domain expertise in [insert workflow]
• Creativity and problem-solving skills
• Collaboration experience
• ServiceNow certifications (FD21)
• Ability to travel up to 50%
• FD21 certification

Benefits

• Competitive salary
• Comprehensive benefits package