CSB

System Administrator - ManageEngine| Thane

ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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Configuration Management Database
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified System Administrator

Job description

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Posted on:
 
July 23, 2025

This System Administrator role focuses on managing and maintaining Manage Engine endpoint infrastructure. Responsibilities include patching endpoints, managing software installations, handling incidents, and ensuring device security. The role involves coordinating software updates, maintaining inventory, and providing technical support.

Requirements

  • Oversee deployment, configuration, and management of endpoint devices.
  • Manage patching processes.
  • Coordinate software distribution and updates.
  • Maintain inventory of hardware and software assets.
  • Synchronize ManageEngine assets with ServiceNow CMDB.
  • Enforce security policies.
  • Diagnose and resolve technical issues.
  • Generate and analyze reports.
  • Provide technical support.

Requirements Summary

Endpoint management, patching, and security policy enforcement. CMDB synchronization and data analysis