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Abile Group
Systems Administrator (Operations 24x7 Support Technician-Sun – Weds(alt) 1730-0530ET)
Systems Administrator (24x7 Support) at Abile Group, Virginia. Monitor infrastructure, triage incidents, manage tickets. 3+ yrs IT exp, Bachelor's req. Health/retirement benefits.
Consulting
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 9, 2025
Abile Group has an exciting and challenging opportunity for a Systems Administrator (Operations 24x7 Support Technician) on a 10 year contract providing User Facing and Data Center Services supporting an Intelligence Community customer.
Requirements
- Maintains Operational Awareness
- Operates with Operational Intelligence
- Provides Insight, not just input
- Masters triage and escalation
- Monitors infrastructure, applications, and services across a hybrid enterprise
- Performs first-line triage of events and incidents
- Correlates events across multiple systems
- Owns incidents from creation to resolution
- Communicates clearly with internal teams and mission stakeholders
- Executes established standard operating procedures
- Maintains strong ticket hygiene
- Contributes to high quality shift turnover documentation
Benefits
- Health insurance
- Retirement plan
- Paid time off
- Life insurance
- Disability insurance
- Flexible spending account
- Employee assistance program
Requirements Summary
3+ years of relevant IT experience, Bachelor's Degree in Computer Science, Information Technology, or related discipline
