dm-jobs

Team Leader Service Management Platform (w/m/d)

Join dm-jobs in Karlsruhe as a Team Leader for ServiceNow, driving IT-Service Management. Lead a team, leverage ITIL expertise, and enjoy flexible hours and benefits.

ServiceNow Role Type:
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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 29, 2025

We are looking for a Team Leader to lead our IT-Service Management Team in further developing our Service Management Platform ServiceNow. The ideal candidate will have leadership experience, technical understanding of software development, and experience in ITIL and processes around IT-Service Management.

Requirements

  • Führungskompetenz
  • Technical understanding
  • Professional knowledge
  • Entrepreneurial thinking
  • Analytical interest
  • Communication strength

Benefits

  • Flexible working hours and predominantly mobile working
  • 37.5-hour workweek
  • 30 vacation days
  • Modern company headquarters
  • Optimal transportation links
  • Free car park and bicycle garage
  • Employee discount
  • Germany ticket
  • Bicycle leasing
  • IT leasing
  • Vacation and Christmas allowance
  • Occupational old-age provision

Requirements Summary

Comprehensive experience in leading employees, long-standing experience in software development, in-depth experience in ITIL and processes around IT-Service Management, and ability to think and act entrepreneurially