EY

Tech Lead - ServiceNow

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Consulting
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Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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DevOps
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
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Integration Hub
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Predictive Intelligence
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Security Operations
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Service Portal
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
October 16, 2025

EY is seeking a Senior ServiceNow Implementation Specialist to join their EY-ServiceNow GDS team. This role involves configuring and customizing ServiceNow systems, automating tasks, and integrating with other systems to solve client challenges. The company aims to build a career as unique as you are with global support, inclusion, and technological advancement. EY-ServiceNow fosters innovation and collaborates with high-quality teams.

Requirements

  • Authentication protocols (Active Directory, LDAP, SiteMinder, Azure)
  • Disciplined Agile Delivery software build/deploy processes
  • Integration with internal and external applications and systems
  • JavaScript, HTML, Angular JS
  • Service Portal implementation experience
  • Implementation experience on HRSD, GRC, SecOps, IRM, CSM, PPM, APM, ITSM, ITOM, Service Portal
  • Implementation experience on Performance Analytics
  • Knowledge of digital technologies like Machine learning, AI, IOT, Blockchain

Benefits

  • Support, coaching and feedback from engaging colleagues
  • Opportunities to develop new skills and progress career
  • Freedom and flexibility to handle role
  • Interdisciplinary environment
  • High quality work environment

Requirements Summary

Bachelor's degree or equivalent experience. 4-6 years of ServiceNow experience. ServiceNow CSA certification is mandatory. ITIL foundations cert is a plus