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Telefónica
Tech Technical Business Support
Join Telefónica in Santander as a Tech Technical Business Support. Leverage ServiceNow for change management, report preparation, and application access.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Event Management
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Event Management
Job description
Posted on:
June 28, 2025
Telefónica Tech is seeking a Tech Technical Business Support to join their Cloud Services Operations unit. The successful candidate will support the management change teams in the change offices, manage access to different tools and applications, and prepare various reports related to applications.
Requirements
- 2+ years of experience managing change offices
- 3+ years of experience in supporting energy sector applications
- 2+ years of experience as an SAP systems operator
- Bachelor's degree in IT in Administration of Computer Systems in Network or related field
- Knowledge of SAP PI/BO/ERP, file services (FTP, SAMBA), active directory, incident management tools (ServiceNow, BMC, Jira), and event and event management tools (Zabbix, Nagios, OBM, ServiceNow)
Benefits
- Conciliation and flexible working hours
- Continuous training and certifications
- Hybrid work model
- Attractive package of social benefits
- Excellent dynamic and multidisciplinary work environment
- Volunteering programs
Requirements Summary
IT in Administration of Computer Systems in Network, experience in change office management and SAP systems operation, knowledge of SAP PI/BO/ERP and incident management tools
