Scotiabank

Technical Business Analyst, Scotiabank

Join Scotiabank in Toronto as a Technical Business Analyst. Leverage ServiceNow for system optimization, integration, and incident management. Competitive benefits!

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Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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IT Service Management
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Incident Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 23, 2025

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture. The Global Wealth Engineering Technology team is seeking a Senior Technical Business Systems Analyst to drive system architecture, integration, and optimization efforts within our organization.

Requirements

  • Extensive experience with enterprise systems, databases, cloud technologies, and integration frameworks.
  • Strong command of programming languages (e.g., Python, SQL, Java).
  • Deep understanding of business processes, financial modeling, and strategic planning.
  • Ability to assess complex problems, propose innovative solutions, and implement with precision.
  • Proficiency in ServiceNow or similar ITSM tools for monitoring, reporting, and workflow management.
  • Experience in classifying and categorizing incidents into system problems, enhancements, or user errors.
  • Ability to interpret and enforce Service Level Agreements (SLAs) and ensure compliance.

Benefits

  • Diversity, Equity, Inclusion & Allyship
  • Accessibility and Workplace Accommodations
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits

Requirements Summary

Extensive experience in enterprise systems, databases, cloud technologies, and integration frameworks, with a strong command of programming languages and deep understanding of business processes