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Datacom
Technical Consultant ServiceNow - Immediate Start
Consulting
Entry Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Configuration Management Database
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified System Administrator
Job description
Posted on:
October 23, 2025
Datacom is seeking a ServiceNow Technical Consultant to work with organizations across Australia and New Zealand. The role involves leading ServiceNow workstreams for high-profile clients, architecting solutions, conducting testing, and delivering knowledge transfer. The position focuses on impactful client work with a collaborative and flexible team environment.
Requirements
- Strong ServiceNow technical knowledge and configuration skills
- ServiceNow Certifications and CSA required
- TSM specialisation - understanding and experience of ITIL best practice, CMDB, CSDM, Service Design and SIAM
- Knowledge and certification of any other modules
- Ability to configure Catalogue Items and design/brand the Employee Service Centre
- Previous implementation project experience
- Outstanding stakeholder management and communication skills
Benefits
- Social events
- Chill-out spaces
- Remote working
- Flexi-hours
- Professional development courses
Requirements Summary
ServiceNow skills are essential. CSA certs are needed. Experience with ITIL and CMDB is preferred, as well as a strong stakeholder management/communication skill set
