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Datacom
Technical Consultant ServiceNow - Immediate Start
Consulting
Entry Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Configuration Management Database
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified System Administrator
Job description
Posted on:
October 23, 2025
Datacom is seeking a ServiceNow Technical Consultant to join their team and grow their practice in Australia and New Zealand. The role involves leading ServiceNow workstreams, configuring Catalogue Items and the Employee Service Centre, and ensuring user adoption. They value technical expertise, client interaction, and a collaborative, friendly work environment. The company is a leading IT solutions provider in Australia and New Zealand.
Requirements
- Strong ServiceNow technical knowledge and configuration skills
- ServiceNow Certifications and CSA required
- TSM specialisation - understanding and experience of ITIL best practice, CMDB, CSDM, Service Design and SIAM
- Knowledge and certification of any other modules
- Ability to configure Catalogue Items and design/brand the Employee Service Centre to medium complexity
- Previous implementation project experience
- Outstanding stakeholder management and communication skills
Benefits
- Social events
- Chill-out spaces
- Remote working
- Flexi-hours
- Professional development courses
Requirements Summary
Experience with ServiceNow, strong technical skills, and relevant certifications. ITIL best practices, CMDB & CSDM knowledge are preferred. Project implementation experience is a plus
