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Concentrix
Technical II, IT Operations (TCF) - Bilingual
Bilingual IT Operations Engineer at Concentrix (Bogota). Support enterprise infrastructure with ServiceNow ITSM expertise. Requires OS, networking, Active Directory, Azure knowledge and ITIL Foundation certification.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
November 10, 2025
We are looking to hire a bilingual IT Operations Engineer with proven experience supporting enterprise infrastructure, familiar with IT Ops processes and oriented to operation continuity.
Requirements
- Knowledge Operating Systems: Windows Server, Linux (RHEL, Ubuntu), macOS
- Networking: TCP/IP, DNS, DHCP, VPN, firewalls
- Tools: Active Directory, PowerShell, SCCM, Azure, BigFix, SharePoint, MSOffice
- Monitoring: AppNeta, Wireshark
- ITSM Platforms: ServiceNow
- Security: Endpoint protection, vulnerability management, access control
Requirements Summary
Bachelor's degree, ITIL Foundation, knowledge of operating systems, networking, tools, and security
