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Wipro Limited
Technical Lead - L1
Join Wipro Limited as a Technical Lead - L1 in Bengaluru. Leverage your 5-8 years of ServiceNow expertise to enhance team performance and resolve escalations.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 1, 2025
The Technical Lead - L1 role supports process delivery by ensuring daily performance of Production Specialists, resolving technical escalations, and developing technical capability within the team. The role involves overseeing and supporting processes, reviewing performance dashboards, and resolving client queries. The Technical Lead will also develop understanding of processes/products for team members, document and analyze call logs, and identify red flags to escalate serious client issues.
Requirements
- 5-8 years of experience in the industry
- ServiceNow - Platform Core experience
- Excellent communication and interpersonal skills
Benefits
- Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process
- Equal opportunities to all and values diversity
Requirements Summary
5-8 years of experience, ServiceNow - Platform Core experience, Excellent communication and interpersonal skills
